Sabtu, 04 Januari 2014

Indonesian Migrant Workers: Economic Development, Mobile Phone Technology and Distance Education

This is my final paper in ADTED 470 - PennState World Campus (2011)


Indonesian Migrant Workers: Economic Development, Mobile Phone Technology and Distance Education
(Antonius Tanan)

UCEC (University of Ciputra Entrepreneurship Center) for the last 2 years has been providing entrepreneurship trainings for Indonesian Women Migrant Workers (IWMWs) in Singapore and Hongkong. More than 1.500 IWMWs has attended the trainings and they all work as domestic helpers and live inside the house of the employers. As a trainer for this program I found out the enthusiasm of IWMWs in learning and changing their future even when they only can have one-day off in a week. They can only attend the trainings on Saturdays (Hongkong) or Sundays (Hongkong and Singapore). Acquiring new skill and knowledge is an important strategy of economic development,  however, as full time domestic helpers they have to live in the employer house and practically work more than 40 hours a week.  It is almost impossible for them to enroll into a conventional bricks and mortals educational institutions.  The progess of communication technology and the availability of Distance Education for them will certainly open a new door of opportunity for the IWMWs to achieve a new level of economic development.

The Trend of Women Migrant Workers
According to WIEGO or Women in Informal Employment: Globalizing and Organizing[1], for over the past three decades, the number of of women among international migrants has increased dramatically.  Approximately half of the estimated 200 million migrants worldwide are women and mostly work as domestic helpers and Asia is a large source of international migrants working as domestics both within Asia and beyond. In the mid-2000s, about 6.3 million Asian migrants were legally working and residing out of their mother land. Three countries become the biggest sources, they are Indonesia, the Philippines and Sri Lanka. Women migrants mostly work as a domestic helpers and they make up 60-80 per cent of registered migrants. On top of that number United Nations Population Fund (2006) predicted there were about 1.2 million illegal migrants in the region and many of them working as domestic helpers.

Mr Jumhur Hidayat the Chief of the National Placement and Protection of Indonesian Migrant Workers or Badan Nasional Penempatan dan Perlindungan Tenaga Kerja Indonesia (BNP2TKI) stated in October 2009, that there were about 6 millions Indonesian Migrant Workers and  in the year 2010 they could send US$ 10 billion to their family in Indonesia.[2] There was a significant increase compared to the year of 2006. In 2006 they sent USD 5,6 billion,  in the year 2007, it was about USD 6,0 billion, then it reached USD 6,6 billion in the year 2008. The number of IWMWs is about 69% of Indonesian Migrant Workers and the money they sent contributed to 22% of Indonesian foreign exchanges[3]. The 6 million of Indonesian Migrant Workers have created an important economic value for the government and their family but the social cost also exists.
They IWMWs usually come from poor families with limited education. The Indonesian monetary crisis in the year 1997 and 1998 had trigerred more people to leave the country and work abroad. At that time the economic chaos had forced many people out of their jobs and at  the same time there was a dramatic increased of USD exchange to Indonesia local currency (IDR).  Before mid 1997 1 USD was about IDR 2,000 but in the mid 1998 it jumped to be above IDR 15,000. Suddenly the income in foreign currency is much more valuable than the local currency. Many women from poor families were forced to work abroad to support the financial needs of the  family and they became the family bread winner by working overseas. The people of Indonesia and the nation admitted the important role of IWMWs, the remittance sent to the family has supported the family education, family health service, housing, and household goods for the family. However, there is a big question of the sustainability of this welfare. There are at least two problems. Firstly, most of the IWMWs,  due to their lack of education on financial literacy,  can not manage their money well. One of my trainees ever shared to me that before the entrepreneurship training the habit of using the money had been: Send (to the Family), Spend (for the necessity goods in the host country) and Self (self enjoyment). There was no Saving for the future.  Secondly, they are really occupied by day to day household chores and they use the day-off just to rest and relax. As a result, most of them do not have a good plan for their own future. They do not know until when they have to work abroad and do the 3Ds Job (Dirty, Difficult, Dangerous).  On top of that, for those who are married, they have to leave the husband and their children in the homeland. As a result, at present millions of children in Indonesia are motherless kids. 
The Handbook on Domestic Worker Rights across Asia (http://www.apwld.org/pdf/Advance%20Domestic%20Workers%20Rights%2065-85.pdf) published by Asia Pacific Forum on Women, Law and Development (APWLD)
wrote some important facts:
  • “Domestic work” in Asia, as with the rest of the world, is an industry dominated by women.
  • In fact, up to 90% of domestic helpers are female and domestic work is now the most common occupation for women in the region: “employment in private households accounts for about one-third of all female employment in Asia.”
  • Domestic work is also one of the largest drivers of female labour migration in the world.
  • Women from Indonesia, Philippines, Thailand, Sri Lanka, India and Bangladesh are commonly employed in the wealthier Asian countries of Malaysia, Singapore, HongKong, Japan and Taiwan.
  • Recent surveys have revealed that more than 90 percent of the 240,000 domestic workers in Malaysia are Indonesians
  • Between 2000 and 2003, an average of 79 per cent of all migrants leaving Indonesia to work abroad were women

Eni Lestari, one of the writers of the handbook, a Domestic Worker and Domestic Worker Rights Activist, who is also the President of the Association of Indonesian Migrant Workers Association in Hong Kong (ATKIHK) described her past experiences:
“Seven simple words, yet they describe me. I am a domestic worker. Like many of my sisters and brothers, I was forced to leave my country and my family to engage in work that is widely considered as a “3D” job – dirty, dangerous and difficult. I have also been through the harrowing experience of getting victimized by overcharging, underpayment and denial of rest days. I have experienced the vulnerability brought about by being a live-in domestic worker; the insecurity perpetrated by policies that make domestic workers powerless and voiceless; the lack of services of governments to those in distress; and the deficient mechanisms that are supposed to protect the human, labour and gender rights of domestic workers.”

Distance Education as A Solution
Distance Edducation certainly can offer an important solution for IWMWs. According to US Journal Academic (2011), Distance Education features a number of advantages, they are:
  • Accessibility for those living away from the training center
  • No waste of time or other resources in transport, commuting to a central location for each class
  • Flexibility to study in any convenient location with an Internet connection
  • Self-paced learning:
    • Quickly browse materials that have already mastered, and concentrate time and effort in areas containing new information and / or skills
    • Study materials at a personal speed and intensity, without having to wait for slower pace of the average classroom
    • Flexibility to join conversations in the bulletin board discussion areas at any hour, and to review classmates' comments since the previous visit
  • Just-in-time learning; more opportunities to study the most current material available
  • Flexibility for those with irregular work schedules
  • Accessibility for those with restricted mobility (e.g., handicapped, injured, elderly)
  • Accessibility for those with family responsibilities (e.g., parents with young children at home)
Distance Education has its own unique advantages and according to Moore (2005) and also  the report of the Unesco (2002) on OPEN AND DISTANCE EARNING TRENDS, POLICY AND STRATEGY CONSIDERATIONS presented that distance education can meet specific needs of learners and in the case of IWMWs it can serve the specific needs of IWMWs:
  • Increase access and flexibility as well as the combination of work and education
  • providing opportunities for updating skills
  • improving the cost effectiveness of educational resources
  • delivering educational campaigns to this specific target audiences
  • providing emergency training for key target groups
  • expanding the capacity for education in new subject areas
  • balancing inequalities of education between different socio economic group.
And for the employers:
  • offers high quality and usually cost effective professional development in the workplace.
  • allows upgrading of skills, increased productivity and development of a new learning culture.
For our government:
  • increase the capacity and cost effectiveness of education and training systems
  • reach target groups with limited access to conventional education and training
  • support and enhance the quality and relevance of existing educational structures
  • ensure the connection of educational institutions and curricula to the emerging networks and information resources
  • promote innovation and opportunities for lifelong learnin

Education for the IWMWs
I found out in my training that most of IWMWs did not have a life plan, most of them just had a very basic education or educated in a small town or even from remote villages and they never got a proper life skill training.   Ideally, every IWMW should define their life plan before they go abroad. For women with the family, especially, they have to put working abroad as a temporary work and use the opportunity living abroad to enhance their skills and knowledge in order to create a new and better future. Living abroad as a domestic helper certainly is not their dream job.  As Djelantik (2011) stated: Indonesian women migrant workers are mostly uneducated and have no option rather than working as domestic servant or other low income jobs (cleaning service, waiter, or in some cases, prostitutes) under poor working conditions.  The IWMWs distance learning program can provide three learning objectives to serve the future of the IWMWs, they are Continuing Education, Employability and Entrepreneurship.
Firstly is Continuing Education. This is a formal education route as many of the IWMWs have not finished basic education and some of them want to finish higher education. The Continuing Education services provide a formal national education in a distance. By doing this they can earn a formal degree while working abroad. Secondly is Employability. It is a service to help the IWMWs to improve their skill and knowledge to enable them to do a better job in the future in their homeland or in the host country. It is more a vocational training as it can be closely related to their present daily work or the future work they want to have. For example, they can learn from a distance certificated training on early childhood education, office administration, elderly care, customer service, teacher education, etc.  ILO (2008) broadly defined employability to encompass all of the skills, knowledge and competencies that enhance a worker’s ability to obtain and retain a job, cope with change and enter the labour market more easily at different periods of the life cycle. This shows us that there are many training subjects needed by the market place. It is why ‘Distance Education’ will become increasingly more important in the 21st century because changes occur in a more tremendous speed.
Thirdly is in the area of Entrepreneurship. It is a series of training to prepare them to be able to start their own business in their homeland. It should include the training of opportunity identification, marketing and selling skill, creativity and innovation and simple business plan. Distance Education on this subject will offer a great help for the IWMWs, because they do not have entrepreneur family background.
The ICT and Distance Education for IWMW
The IWMWs have crucial time limitations to continue their education. Firstly they do not have a luxury to be a full time student who can go to school on a daily basis. Secondly, they have a very short period of time to study every day. However, the progress of ICT have opened a new door of learning opportunity. The present smart mobile phone is capable of handling many things. It can send messages, perform video-conferencing, and get connected with people from almost anywhere in the world at anytime.  Mobile users now have easy and trouble-free access to everything which they would like to do in daily life.  The smartphones even  can take over the functions of computers and laptops. An access to learning now is in the hands of the IWMWs.
The following three facts actually offer advantages for the IWMWs compare to those living in their homeland.  Firstly, they work in country more developed than Indonesia and these countries usually have a high Networked Readiness Index (NRI).  NRI is an important metric in the World Economic Forum’s Global Competitiveness Network Report. It examines how prepared countries are to use ICT effectively on three dimensions: the general business, regulatory and infrastructure environment for ICT.  It measures the readiness of the three key stakeholder groups (society individuals, businesses and governments) to use and benefit from ICT; and the actual usage of the latest information and communication technologies available.  The IWMWs live and work in a country that provide an excellent infrastructure to connect with many learning resources and also provide them a great opportunity to learn in a distance.  The following is the NRI table of 20 developed countries.
Source: http://facweb.cs.depaul.edu/yele/Course/IS540/Global-project/2011/Austria/Recommendations.html

The second advantage of being IWMWs is that they live and work in countries that have lowest ICT price.  It is also a good opportunity to get valuable information and to do Distance Education in a more efficient way. The following graph shows that Singapore and Hongkong have a lower rate  of ICT price compare to many other countries.  
 Source: http://www.marketingcharts.com/topics/asia-pacific/global-digital-divide-unchanged-since-2002-8260/international-telecommunication-union-itu-united-nations-economies-lowest-ict-prices-2008jpg/

Communication Technology for the IWMWs
Even though most of the IWMWs are from small towns and villages, all of them have mobile phones.  From my experience dealing with them, I found out most of them have facebook accounts and they connect to the internet through mobile phones. Mobile phones have become the “standard device” of IWMWs.  The penetration of the mobiles has reached even people from poor family in less developed countries. The ITU (International Telecommunication Union) had predicted that mobile phone subscriptions could reach 5 billion subscribers by the end of 2010 – it was an increase of 400 million more subscriptions compare to 2009.  In the year 2009, 4.6 billion subscriptions were reported globally and it represented a 67% penetration rate.
Source: http://www.unwiredview.com/2010/02/24/mobile-phone-subscriptions-may-top-5-billion-in-2010/
However, for a more effective learning process, I think mobile phone is not enough for the IWMWs.  They may check the assignment using the internet connection through mobile phone but writing a paper will be more convenient by laptops or at least tablet PCs.  Mobile phone can be an important door for them to experience Distance Education for the first time. By connecting their mobile phone to learning resources, the IWMWs can utilize their time while in the transportation or waiting the children at the school or even while queueing in the supermarket.
Conclusions
I have four conclusions. Firstly, Distance Education certainly will offer a significant change for the future of millions migrant workers all over the world, provided that specific programs and approaches are available.  Secondly, the involvement of the host governments is a must. A national regulation to allow migrant workers to have an day-off for learning and training must be in place. Government of Hongkong is a role model of a host country for the IWMWs.  The government has a regulation that all migrant workers in Hongkong must have one day off in a week. Without this kind of regulation the IWMWs will not have a sufficient time to improve themselves for the improvement of their future. Thirdly, the campaign and promotion of the importance of learning must be done by Indonesian government to all the IWMWs.  Many of them grow up in a family that do not appreciate good education.  Fourthly, the introduction of user friendly hardware and software or subsidized tablet PCs or laptops for those enrolling in the Distance learning must be considered by Indonesian government to encourage them to learn.

References
Djelantik,S.(2011). Demographic Pressure, Poverty, Human Trafficking and Migrant Workers:an Indonesian Case, Paper presented at the Third Global International Studies Conference on “World Crisis: Revolution in the International Community”,  Porto, Portugal, 17-20 Augusts 2011. Retrieved from http://www.google.co.id/url?sa=t&rct=j&q=demographic%20pressure%2C%20poverty%2C%20human%20trafficking%20and%20migrant%20workers%3A%20an%20indonesian%20case&source=web&cd=1&ved=0CCIQFjAA&url=http%3A%2F%2Fwww.wiscnetwork.org%2Fporto2011%2Fgetpaper.php%3Fid%3D707&ei=sNPWTpD9BNDjrAej9uGqDg&usg=AFQjCNESszhiAtmoXHX_NIH6KyLIJP44hg&cad=rja
Freedman, D.H.(2008). Improving skills and productivity of disadvantaged youth / Employment Sector working paper, International Labour Office, Skills and Employability Department.  Retrieved from http://www.ilo.org/public/english/employment/download/wpaper/wp7.pdf

Moore, M.G. and G. Kearsley, (2005). Distance Education: A Systems View. Second Edition, Wadsworth Publishing Co.

UNFPA - United Nations Population Fund. (2006). Domestic Workers, Far From Home. Retrieved From http://www.unfpa.org/swp/2006/moving_young_eng/stories/stories_Noraida.html

UNESCO (2002), Open And Distance Learning Trends, Policy And Strategy Considerations. Retrieved from http://unesdoc.unesco.org/images/0012/001284/128463e.pdf

US Journal Academic (2011). The Advantages of Distance Learning. Retrieved from

http://www.usjournal.com/en/students/help/distancelearning.html

Women in Informal Employment: Globalizing and Organizing (WIEGO). (2011). Retrieved from http://wiego.org/informal-economy/occupational-groups/domestic-workers




[1] http://wiego.org/informal-economy/occupational-groups/domestic-workers

[2] http://keuangan.kontan.co.id/v2/read/keuangan/24292/2010-Nilai-Remittance-TKI-Bakal-Mencapai-Rp-100-T-
[3]Djelantik, Sukawarsini (2011). Demographic Pressure, Poverty, Human Trafficking and Migrant Workers: an Indonesian Case.


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